LEGAL
Privacy Policy
Bag Spa Gold Coast ("we", "our", "us") is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose and protect your personal information.
1. Luxury Care for Your Most Treasured Pieces
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Booking details (via Calendly or other booking systems)
- Service history and item details
- Website usage data (via cookies and analytics tools)
2. How We Collect Information
We collect information when you:
- Book an appointment
- Contact us via website, email or phone
- Visit our store
- Use our website
We may also collect limited website data through cookies.
3. How We Use Your Information
We use your information to:
- Confirm and manage appointments
- Provide cleaning, restoration, repair or authentication services
- Communicate about your service
- Improve our business operations
- Send updates or marketing communications (if you opt in)
We may also collect limited website data through cookies.
4. Disclosure of Information
We do not sell or rent your personal information.
We may share limited information with:
- Booking providers (e.g. Calendly)
- Website hosting providers
- Service partners if required
- Authorities if required by law
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss or unauthorised access.
However, no data transmission over the internet can be guaranteed as completely secure.
6. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can disable cookies in your browser settings.
7. Access and Corrections
You may request access to or correction of your personal information by contacting us.
8. Contact Us
Bag Spa Gold Coast
- 1A/23 Nind Street, Southport QLD 4215
- Email: hello@bagspagoldcoast.com.au
- Phone: (07) 5531 1422